Frequently Asked Questions
COMMERCIAL & RESIDENTIAL DRAIN/SEWER SERVICES
What types of drain and sewer issues do you handle?
We handle everything from slow drains and clogs to full sewer line inspections, repairs, and replacements. This includes kitchen, bathroom, floor, and main line drains—for both residential and commercial properties.
Do you offer trenchless sewer repair?
Yes, we offer trenchless options depending on the condition and location of the sewer line. This minimizes digging and disruption to your property.
How do I know if my sewer line is backed up?
Signs include gurgling toilets, multiple slow drains, foul odors, and water backing up in tubs or sinks. If you notice any of these, call us for an inspection right away.
WATER HEATER INSTALLATION
What types of water heaters do you install?
We install both traditional tank and tankless water heaters for residential and commercial use. We'll help you choose the best size and type for your needs and budget.
How long does a water heater installation take?
Most installations are completed within 2–4 hours. We’ll remove your old unit, install the new one, and ensure everything is functioning properly before we leave.
Can you help if my water heater isn’t working?
Yes. We offer water heater repairs and replacements. If the unit is too old or damaged to repair, we’ll recommend a new, energy-efficient model.
EMERGENCY PLUMBING SERVICES
Do you offer 24/7 emergency service?
Yes! Plumbing emergencies don’t follow a schedule, and neither do we. We’re available 24/7 for issues like burst pipes, sewer backups, overflowing toilets, and more.
How quickly can you respond to emergencies?
We aim to respond as quickly as possible—typically within an hour, depending on your location. Call us any time, day or night.
Is there an extra charge for after-hours service?
We offer upfront pricing and will let you know of any emergency service fees before starting the work.
EMERGENCY PLUMBING SERVICES
How do you clean drains?
We use professional-grade equipment such as augers, hydro-jetting, and camera inspections to thoroughly clear clogs and prevent future blockages.
Can I use store-bought drain cleaners instead?
We don’t recommend it. Chemical cleaners can damage your pipes and provide only a temporary fix. Professional drain cleaning is safer and more effective.
How often should drains be cleaned?
Preventative cleaning every 1–2 years helps keep your system running smoothly—especially in homes or businesses with high usage or older plumbing.